Terms & Conditions
Terms and ConditionsDelivery
There are no delivery charges on any shipment. Prices on our website include the delivery of the product to you.
We deliver to the Auckland postcodes stated below
1010 - Auckland Central
1011 - Ponsonby, Herne Bay, St Mary's Bay
1020 - Eden Terrace, Grey Lynn, Kingsland
0616 - Hobsonville
0618 – West Harbour, Whenuapai
0620 - Castor Bay, Forest Hill, Milford, Sunnynook, Wairau Valley
0622 – Bayswater, Belmont, Hauraki, Takapuna
0624 – Cheltenham, Devonport, Stanley Bay, Vauxhall
0626 – Birkenhead, Beachhaven, Highbury
0627 – Hillcrest, Northcote, Northcote Point, Sunnybrae, Wairau Valley
0629 – Bayview, Glenfield, Marlborough, Totara Valley, Windy Ridge
0630 – Browns Bay, Campbells Bay, Long Bay, Mairangi Bay, Murrays Bay, Rothesay Bay,Torbay, Waiake
0632 – Albany, Albany Heights, Constellation Drive, Fairview Heights, Greenhithe, Lucas Heights, Northcross, Oteha, Pinehill, Rosedale, Schnapper Rock, Unsworth Heights
Delivery details
60-minute delivery
- Order between 9am and 5pm, (7 days a week) and your ink will be delivered to you in less than 60 minutes
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We have never yet missed a 60-minute delivery deadline but if we ever take longer than 60 minutes, we will give you $30 cash on the spot (actual notes). You can;
(1) Keep your ink/toner and the $30 cash
or
(2) Don't keep the ink/toner, get a full refund and keep the $30 cash.
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Delivery for orders outside of our normal business hours
- Order after 5pm and before midnight, (7 days a week) and your ink will be delivered to you by 10am the next day
- Order after midnight and before 9am, (7 days a week) and your ink will be delivered to you by 10am the same day.
All prices are in New Zealand Dollars and are inclusive of GST.
An invoice will be emailed to you when you place your order. Please check to see that your contact details are correct.
Payment options
We accept the following credit cards:
Visa, MasterCard and American Express
Returns
We have a "No questions asked" 100% refund policy. We will even pick up free of charge, the ink/toner that you don't want.
To start a return please email us with your name and order number.
If you are ordering on behalf of another entity
If you are purchasing on behalf of another entity such as a company, you confirm that you have the authorisation to agree to these terms and conditions on behalf of the entity.
Privacy policy and Confidentiality
If we send you any ongoing communications at a later date and you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.
We will use your personal information to process your orders and payments.
You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.
We will not disclose your personal information to any other party unless we are required to do so by law.
You can request details of your personal information that we hold, and ask us to correct it, at any time.